THE ROLE OF PERSONNEL MANAGEMENT IN NIGERIA BANKING INDUSTRY (A CASE STUDY OF UNITED BANK FOR AFRICA PLC.)

Amount: ₦5,000.00 |

Format: Ms Word |

1-5 chapters |




TABLE OF CONTENTS

Title page

Certification

Dedication

Acknowledgement

Table of content

CHAPTER ONE

  • Introduction
  • Aims and objective of the study
  • Significance of the study
  • Scope of the study
  • Limitationf the study
  • Organization and planning of the study

CHAPTER TWO

2.1 Literature review

2.2 Empirical review

2.3 Responsibility of personnel management

2.4  The purpose of personnel management

2.5  Problem of personnel management

CHAPTER THREE

3.1 Research Method

3.2 Introduction

3.3 Population of Study

3.4 Sample Size and Sampling Method

3.5 Method of Data Collection

3.6 Method of Data Analysis

CHAPTER FOUR

4.1 Presentation and Analysis of Data

4.2 Presentation and Analysis of Primary Data

4.3 Analysis and Test of Hypothesis

4.4 Manpower Planning and Forecasting

4.5 Recruitment and Placement

4.6 Induction and Training

4.7 Evaluation and Promotion

4.8 Promotion

4.9 Wages and Salaries

CHAPTER FIVE

5.1 Summary

5.2 Conclusion

5.3Recommendation
5.4 References

 

 

 

 

 

 

 

 

 

 

CHAPTER ONE

  • INTRODUCTION

As the world population continues to inches leading to technology advancing everyday, there arise stiff competition among business enterprises. In order for companies to cope, there has to be diversification of business. This activity bring about employment opportunities.

Thus, more people are now engaged in paid jobs, in order to cope with this increase in number of personnel in every establishment personnel department are established. This department has got many functions but the primary owners are recruiting and seeing to the general welfare of the employees. In the Nigeria economy, personnel management is considered indispensable given that the future prospect of every individual employee is in the hands of the management.

This project work is specifically chosen to highlight the role that the personnel management plays in a banking industry and hence demonstrate how important it is. The concept understudy seeks to set out some simple basic fact aimed at helping the reader understand and familiar as himself/herself with the activities of personnel department of united bank of African.

According to “Bensis Linkort 1955” personnel management is all the activities of any enterprises initiated and determine by the person who make up that institution, plants, offices, computer equipment and all that are modern turn” all other department depend on how well it is performed.

Through this project, it is expected that awareness would be created in any banking concern particularly united bank for Africa. On how to make use of the personnel management or potential more effectively and efficiently and how to work out procedure for performing the organization’s operation smoothly. Employees constitute the largest components in the banking concern. In this wise, the personnel management department is responsible for either the success of failure of such organization.

As this work progress, the multi-dimensional responsibility of this important department will be higlighted.

  • AIMS AND OBJECTIVES OF THE STUDY

This project workk is aimed at presenting integrated practice of personnel management in the banking industry particular united bank for Africa.

There aims of the research study are stated as follows to studies.

  1. The significant of personnel management in banking industries as a pivot of its department and all other department that involve administration.
  2. How the personnel management co-ordinates that acivities and other functions of its department as regards work force of bank industry.
  • More so, to evaluate to the poor, the problems of in efficiency and in effectiveness of the work force as it affects the banking industry. Be side the work will make suggestions and recommendation which may be help in solving some of the problems.
    • SIGNIFICANCE OF THE STUDY

The intention of this project researcher is to make the project useful for future purpose in knowing the roles of personnel management in banking industry.

The project works also enable the banking industry to realize the important and the impact of personnel managements on the corporate mission (objectives of banking industry).

Beside, this study will reveal to the personnel manager on how to manage human resources to meet the organization objectives.

The research also enables the employment to know his right and duties as well as his entitlement in an organization as regards to his working condition.

The students will also be benefited from the proposed study when it comes to the study of personnel management in banking industry and also for further study.

The research is also important to the government because it enbles them to realized the effectives management of human resources which contributed immensely to the growth of a country by adding to its national income.

  • SCOPE OF STUDY

The research work will focus on the personnel management of united bank for Africa.

The area will be covered in this research work is to obtain the basic facts about the roles of personnel management in banking industry of the year 2002. That is from the 1st January to 31st December 2002. This research work will also focus on comparision the attitude of personnel in united bank for Africa other business organization.

  • LIMITATION OF THE STUDY

The researcher will limit if scope on the followings manpower planning and fore casting, recruitment and placement, induction and training and staffwelfares and tiring benefit and health due time factgor finacial constraints, time taking in distributing the questionnaire, lack of truthfulness by the despondence in answering questionnaire and in availability of data from the case study coupled with much.

  • ORGANIZATION AND PLANNING OF THE STUDY

The research work is organized into five chapters.

Chapter one: comprises introduction, aims and objectives of the study, significance of the study, and scope of the study, limitation of the study and organization plan of the study.

Chapter two: this comprises of literature review.

Chapter three: comprises research methodology mode of data colletion, data presentation, data questionnaire.

Chapter four: this comprises the historical background of united bank for Africa, manpower planning and forecasting, recruitment and placement, induction and training, job evaluation and promotion. Wages and salary, tinge benefit and health, dismissed and retirement.

Chapte five: comprises of summary, conclusion recommendation and references.

  • HISTORICAL BACKGROUND OF BANKING INDUSTRY

There is no precise date when banking business started in Nigeria, for instance indimentary banking activities actually started in Nigeria in 1861 when a shipping company. Elder Dempster line started banking services in Lagos with the objective of making easy transaction with the company’s customers in Nigeria.

However, in 1892, the first bank was established. This was the Africa banking co-operation, which was initiated by the chairman of Elder Dempster. It opened its first branch in Lagos in 1892. In 1894, the bank of British West Africa look over the assets and liabilities of African Banking co-operation. This bank is now known and called first bank of Nigeria plc. It remained the sole bank until 1917, when the colonial bank, Beclays abank of            NIGERIA Ltd and union bank of Nigeria plc opened office in Lagos.

Before the second world war, banking in Nigeria was initially the monopoly of expatiate banks. They were largely of British origin having entered the country through the colonial administrative.

The primary function of the bank was to send services to the commmercial banks, government and financial intertional trade. This relationship of the public was largely discriminating as their limited contracts with indigenous businessman; the bank played no part in the development of the country as well as indigenous business. Besides, their lending policies were etremely conservative and the banking institutions were located in few trde centres and provincial headquarters.

The contention of the indigenous businessmen that were being discriminated against as a people led to some patriotic desire to established their own banks. Two successful attempts were made in early 30’s to establishe an African bank. The attempt was made up of an industrial and commercial bank, which was founded in 1922 but went into liquidation in 1930. The second attempt was the Nigeria merchant bank founded in 1931 and also went into liquidation in 1936. During that year a group of Nigeria associated with earlier attempt organised the national bank in 1939 on a model sccale.

The success of the national bank encourage other nigerians to establish their banks. Unfortunately, these attempt were followed by number of failures among them were Nigeria penny bank which was set up in the early 1940’s collapsed in 1946 under the light of management.

This was founded by the Nigerian formers and commercial bank in 1947 which in 1953 collapsed. The merchant bank opened its business in 1952 closed in 1960.

Against the background of the inherent success and failures of the early 1950’s a serious debate about the abolition of west african currency board and replacement by central bank of nigeria was ensured.

In 1958, the central bank of Nigeria was establiished and started operation on 1st July, 1959. It was to serve as the apex bank and to be responsible for the monetary policies of the nation.

Prior to the banking act 1969, there was no satisfactory definition of a bank. Although section 2 of the bill of exchangeact 1882 had interpreted a bank as a body of person, whether co-operate or, not, who carry on the business of banking.

The business of banking was interpreted by the courts to include acceptance of money on current account and the collection of cheques or other instruments for the customer payment by bank cheques or orders drawn on them by the customer.

The business of banking must be the principal activity undertaking the banking act of 1969, however defined banking businessas the business

of receiving money from outside sources as depositirrespective of the payments of interest, and the granting of money, loans and acceptance of credits or the purchase of bills and cheques or the purchase and sales of securities for account of other incurring of obligation to acquire claims in respect of loans prior to their maturity or the assumption of guaranteees and other warrantees for others or the effection of transfer and clearing and such other transaction as commissioner may on the recommendation of the central bank as published in the federal gazette designated as banking business.

  • WHAT IS PERSONNEL MANAGEMENT

Personnel management is the responsibility of all those who manage people and it is that part of management which is concerned with people at work and with their relationship within an enterprise.



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