PROBLEMS OF RECRUITMENT IN THE NIGERIAN CIVIL SERVICE (A STUDY OF ANAMBRA STATE)

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ABSTRACT

This research study probed the problems of recruitment in Nigerian State Civil Service and to determine  the  extent  of  utilization  and  justifying  the  recruitment  policies  in  recruitment process.  Recruitments as the process of searching for prospective employees and persuading them to apply for employment in the organization. During recruitment only those with the ability attitude and aptitude needed by an organization to achieve its goal will be recruited as those qualified for the job to ensure high productivity. The term Nigerian Civil Service is used in this study work to refer to both the federal and state civil service. Moreover the research work is concerned with the recruitment problems in Anambra State Civil Service. Based on the above statement the study tries to unravel the problems bedeviling the Anambra State Civil Service as it affect recruitment of civil servants.  Questionnaire are used to collect data and are analyzed in stratified random sampling method used to draw sample of one hundred and twenty questionnaires from twelve ministries and extra-ministerial departments grouped into the four major categories of grade levels.   Descriptive survey design was employed and descriptive statistics used for the analysis.   The survey identified factors such as increasing pressure for employment, utilization of informal sources of recruitment, long military era, lack of independence of the service commission and delegation of recruitment functions as the prevalent problems affecting recruitment in the State Civil Service. As results of these problems job description and standard personnel requirement were not adequately used in the recruitment process especially at the lowest category of grade levels. However, the findings, the researcher recommended that the federal government should promulgate laws that will protect employees in the public sector.  Subjective and informal sources of recruitment should be   emphasized,   and   instead   sources   from   educational   institutions   and   professional organizations should be encouraged.  It was also recommended that remuneration of the state civil servants should be increased to meet with the federal and the public sectors.  State Civil Service  should  utilize  job  description when  embarking on  actual  recruitment exercise  and personnel requirement should be developed to  meet  position  classification in the service. Finally, government should reduce their interference with politicians in the recruitment of civil servants.  They should set up a body that will be responsible for monitoring the recruitment exercise in the civil service with a view to ensuring that government policies with regards to recruitment are strictly adhered to

CHAPTER ONE

INTRODUCTION

1.0     BACKGROUND OF THE STUDY

The word civil service in Oxford Dictionary means the government in a country. The civil service handbooks (1976:15) also defines “Civil Service as a body or an organ of government, which enjoys continuity of existence and they all work on pensionable appointment, it comprises of all servants of the state other than holders of political and judicial officers who are employed in a civil service and whose remuneration is wholly and entirely out of money voted by parliaments. Based on the above postulation, the recruitment into the civil services is vested in  the  federal  civil  service  commission  or  State  Civil  Service  Commission as provided by in the Nigeria Constitution.  With the civil service rule (1978), direct

appointment to state public service may be made in any of the following as

trainee on pensionable post hold or based on contract against a pensionable or post for specified period etc.

The availability of a competent and labour force does not just happen by chance but through an organized and articulated recruitment exercise.  Recruitment is a process or a set of activities used to obtain a sufficient number of the right people at the right time from the right place (Nicels et. Al 1999). Its purpose is to select those who best meet the needs of the work

place, and to develop, maintain a qualified and adequate workforce through which an organization can fulfill its human resource plan.   The efficiency and effectiveness of any workplace (whether the private or the public sector) largely depend on the individual in the work. A recruitment process begins by specifying Human  Resource  requirements (numbers, Skill  mix,  levels,  time  and  frame), which are the typical result of job analysis and human resource planning that activates the next phase in the recruitment process, which is attracting potentially qualified candidates to apply for vacant positions in an organization (Baid 1999) says recruitment is a process to do with quality of people, a company/organization can attract.  This can be done through (internal sources) and (external sources) which is within and out organization. After the phase, the

organization should  device  means  of  selection  to  help  sort  out  the  relative

qualification of the job applicants and examine their potentials for being goods performers in a particular job (Jones 2000).  Those tools include applications and interviews which go into reference cheeks and test.   The essence of these recruitment  activities  is  for  the  organization  to  appoint/employ  the  best applicant with the right ability, temperament and willingness for the job. Recruitment of personnel for civil services is one of crucial tasks of modern government and it les in the heart of the problems of

personnel administration (Basil 1994).   The State and Federal Civil Service Commissions serve as employment agents for the Civil Services in Nigeria and they control the recruitment without a fee (Nwachukwu2000).  Specifically, the authority for recruitment into the State Civil Service is the State Civil Service Commission.  However, the Commission delegates powers to State Ministry and extra-ministerial departments to recruit junior staff to posts graded GL 01 – 06 (Gazali, 2006).

The state civil service system emphasizes uniformity, standardization and transparency (Babaru,  2003)  in  recruiting competent applicants.    Before  the military takeover of government in 1966, the civil service has played a Central Role and a very important role that has sustained the system for a very long time

and in that it has given the military that legitimate instrument or instructions it

needed. The military was able to carry all Nigerians along in spite of their weakness and autocratic leadership.  For instance, in 1988, the then President and Commander-in-Chief of the Armed Forces of Nigeria, General Ibrahim Badmosi Babangida carried out some fundamental changes in the civil service in his 1988 Budget speech to the nation.   Incidentally, what appeared as a mere budget turned out to a major Structural Civil Service Reforms.   The Reforms touches many areas in civil service. Remember the

study should be  restricted to  recruitment and its  allied  matters in Anambra State. The Civil Service emphasizes that the recruitment should be in uniformity and transparent in recruiting competent applicants.  Despite this emphasis, it is perceived that the recruitment process lacks equity and transparency, making it difficult if not impossible to recruit the best qualified applicants for available job in the service.

1.1   STATEMENT OF THE PROBLEM

The Nigeria Civil Service is one of the means through government in power tries to legitimate itself and support from society.  It is a means government exercises their power to the masses.  The Nigeria civil service comprises federal, state and local government service and it is this machinery that government give or carries

out its basic objective.  In accordance with the civil service general order, rules

and regulation guiding it in the pursuit of its goal and objective are applied to sustain its continuity of existence, professionalism and impartiality.   That is to say that civil service forms the  true channel through which the  government fulfills its budget policies, promises and proposals to the people.  Therefore the society sees the civil service as a continuous and indispensable machinery of government. As society grows, so also the burden or government and in turn the civil service but unfortunately, the civil service has been the main target of all critiques of corrupt practices in the country.  This is because the civil service is expected to say how they spend the money.  The civil service at times involves the critical problems such as low productivity caused by inefficiency, negligence, poor   attitude   to   work,   lateness   to   work,   dishonesty,  favoritism,  official corruption and embezzlement and diversion of public funds and properties with the  collaboration of  politicians or  senior  executive officers  and  these  which invariable resulted to some problems in the recruitment exercise in Anambra State Civil Service. Another is when the  state government disengaged about three thousand and above civil servants without any reasonable facts making the applicants   jobless   over   night   and   placed   their   choice   of   personality  or recruitment  of  new  employees  in  the  state  but  politically  recruiting  some

personnel in the service.  The Anambra State Civil Service could be attributed to

factors such as inadequate and invalid standards for evaluating job candidate (as a result of absence of job analysis), creating vacancies in various ministries and extra-ministerial departments and source of locating the potential applicants, transparency and independence of the recruiting authority, and the administrative machinery  for  determination of  qualifications.    Environmental influences such as technological, social, political and economic demands also cause problems that affect recruitment into the federal and state civil service. With all these the recruitment process requires monitoring these problems and its  impact  on  the  recruitment  exercise  in  order  to  attract  broad  range  of potential applicants, and screen out unsuitable applicants.

1.2    OBJECTIVES OF THE STUDY

This study, therefore aims at identifying the prevalent problems affecting recruitment in Anambra State Civil Service and to find out what the problems is, in order to determine the extent application of job description and job specification in the recruitment process.  To ascertain whether the internal and external recruitment remained important in the civil service and to determine various ways and suggestion through which government employment polices

creates problems in recruitment means of minimizing and eliminating problems

in recruitment exercise in the civil service.

1.3   RESEARCH QUESTIONS

For proper investigation of the problems of recruitment in Anambra State Civil Service, the following questions are relevant to the researcher and also serve as a  guide  to  the  researcher in  the  quest  for answers to  the  problems being investigated.

1.      What are the problems affecting recruitment in State Civil Service?

2.      What are the causes of these problems?

3.      What are the sources of recruiting/employment used by civil servants?

4.      Is there any method/sources of recruitment in the State Civil Service?

5.        Is  there  any  mode  or  pattern  of  recruitment  in  utilized  and  imposed problems in the State Civil Service?

1.4    HYPOTHESES FORMULATION

For the purpose of the study the following hypotheses were formulated in Null and alternative to give a suggestion answer to the problem investigated.

Ho:     The Civil Service are there truly recruited through the rightful source

H1:     The Civil Service is not truly recruited through the rightful source

Ho:     Is there any factors influencing increasing pressures from applicants.

Ho:     There are no factors influencing increasing pressures from applicants.

1.5     SIGNIFICANCE OF THE STUDY

The objective and importance of this study takes a natural look into problems of recruitment in Anambra State Civil Service which has been a corrupt practices and the concern it has given the past and present government.  It is agreed that there has been many of government Reforms and Implementation Guidelines in the past.

The rationale behind the study is to create a solid basis for Nigeria, State Civil Service and to make standard and objective recruitment decisions by appointing the right applicants into the service and accurately matching them with position classification. A good recruitment exercise enhances productivity. It reduces cost as it reduces labour turnover rate and employee dissatisfaction (Nwachukwu,

2000).    The  findings and  recommendations of  this  study  will  help  State  Civil Service Commission and other recruiting authorities of other nations especially developing countries to select civil servants who best meet the needs of the work place.    The  study  will  be  significant to  business  practitioners as  it relates  to management of people because without managers and employees, there will be no business (Nickels, 1999).   Academicians and students especially those in the field of public human resource management will benefit from this study since it

will serve as additional source of information in that discipline.  The study will be

of immense help to other people and student who may wish to carry out other researches and it is also significant to the public because it is important to public, nation and society in general.

1.6    SCOPE OF THE STUDY

The scope of the study is focused on the inherent problems in the State Civil Service.  It is concerned with the problems of recruitment in Anambra State Civil Service, for fact that in the civil service, there are delegation of recruitment of civil servants  from  grade  level  01  –  06  by  the  State  Civil  Service  Commission to ministries and extra-ministerial departments.

Some ministries and extra-ministerial departments in Anambra State Secretarial were selected for the study:

State Civil Service Commission

State Ministry of Justice

State Ministry of Finance and Economic Development

State Ministry of Education

State Ministry of Health

State Ministry of Commerce and Industry Technology

State Ministry of Information and Culture

State Ministry of Lands and Housing

State Ministry of Works and Transport State Ministry of Women Affairs Department of Budget and Planning Office of the Head of State Civil Service

These are few selected ministries and extra-ministerial department is a very good representative of the State Civil Service. Remember civil service has been before now  during  the  time  of  colonization, the  founder and  father  of  Nigeria  Civil Service was laid by Lord Lugard as Governor General of Nigeria (1912-1919).  The Nigeria Civil Service is the same as British Civil Service, because they are the people who set up the colonial days.  Thus, at that time, the federal civil service is the central of civil service while state and the local government civil service in state level but receives allocation from the federal government for the services in the state

1.7    LIMITATIONS OF THE STUDY

The research work is constrained to some ministries in Anambra State Secretariat. Due to time constraint or limited time given for the study the researcher could not get all the information required for the study from the ministries so the major

impediments that  restricted  the  scope  where  textbooks, journals,  magazines,

internet work and other relevant materials that would provide or aid the researcher with needed information which were not available.   Attitude of the respondents is another constraint.   Respondents were reluctant to cooperate with the researcher because of divulging official information problem of recruitment in Civil Service in Anambra State.   Finance is also another major constraint that withstands the limitation of this work because the researcher has only few months within which to complete the research work which is a very tedious work.   The research work is still believed to give a comprehensive overview of the problems of recruitment in the Anambra Civil Service.

1.8    DEFINITION OF TERMS

Recruitment is the process of looking for the best applicants and motivating them to apply for jobs in any vacant position in any organization.  It is also a process of identifying and attracting good applicants to apply for job positions in an organization.  It is also a way of selecting the right people at the right time from the right place.  This recruitment information can be sourced through advertising, employment agencies, internet, labour unions and recommendations from existing employee.

Civil Service: As we can see, it has been defined as in the handbook (1976: p.15)

as a body or an organ of government which enjoys continuity of existence. Its members are  not  of  short-term office.    It  comprises federal, state  and  local government and includes several Ministerial and Extra-ministerial departments, parastatal and corporations.

Government Policies/Regulations – This is rule and regulations that government makes that will guide the civil servant in the civil service.  The order come from above to the lower people; the rules, General Order (GO), Financial Regulations, the Budget and Circulars etc these guide the activities of all the civil servants and they must adhere to the rules, regulations and order given to them.

Hierarchy –   This is a systematic structure in an organization according to the process of their grade levels, that is, the highest hierarchy is the Minister in all the Ministries, the Commissioner is the highest in the State Ministries of the State Civil Service. So one can see the hierarchy, the chain of command and the line management being highly stated every employee knows who is above who or who is below who, who do you take order from and who take order from you so here everybody knows where he belongs.



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