Download Tag: THE BANKING INDUSTRY


PERFORMANCE EVALUATION OF NEW PRODUCTS DEVELOPED IN THE BANKING INDUSTRY

CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY The history of banking in Nigeria dates back to pre-independence period, the establishment of banks was motivated by the urge on the part of government to inculcate banking culture in the people and the desire of the people themselves to find the means of making financial intermediation easy, In the recent time between 1999 – 2004, a lot of techniques are used ...

Read more

PROCESS OF INNOVATION IN THE BANKING INDUSTRY (A CRITICAL STUDY ON THE IMPACT OF COMPUTER APPLICATION ON THE COMMERCIAL BANKS IN NIGERIA)

CHAPTER ONE INTRODUCTION 1.1  BACKGROUND OF STUDY Today, commercial banks are undergoing a far reaching but fortunately bloodless revolution due to advancement of technology. Everybody can now readily see the indelible impact modern technology is using on people lives. One of the technologies that has the greatest impact on our commercial banks now is the computer power with its attendant daily operation Commercial banks are constantly facing competition in the ...

Read more

AN EVALUATION INTO THE NATURE PROBLEMS AND PROSPECTS OF THE NEW PRODUCTS DEVELOPED IN THE BANKING INDUSTRY (A CASE STUDY OF FIRST BANK PLC, ENUGU)

CHAPTER ONE 1.1   BACKGROUND TO THE STUDY The history of banking in Nigeria dates back to pre-independence period, then the establishment of banks was motivated by the urge on the part of government to inculcate banking culture in the people and the desire of the people themselves to fund a means of making financial intermediation easy. In the recent times, between 1990-2003 a lot of techniques are sued by banks to ...

Read more

AN APPRAISAL OF THE MARKETING CONCEPT IN THE BANKING INDUSTRY (A CASE STUDY OF SELECTED COMMERCIAL BANKS)

CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY As competition between businesses geared up, if becomes imperative to turn, attention to customers needs and wants which are naturally insatiable. The marketing concept arose to challenge all other previous concept. Orjih (2014) in his book “Seminar in Banking and finance.” Concluded that marketing concept holds the key to achieving organizational goals consists in determining the needs and wants of target markets ...

Read more

USING MANAGEMENT INFORMATION SYSTEM TO IMPROVE CUSTOMER SERVICES IN THE BANKING INDUSTRY

ABSTRACT This research work was aimed at determining the extent to which the use of man agreement information system will improve customer services in inter-continental bank with much emphasis on the impact of computerization of its operations.A structured questionnaire made up of a little combination of dictatorship and open ended questions was developed and distributed to a total number of 97 employees comprising of both make and female employees of ...

Read more

BUDGETARY CONTROL: AN EFFECTIVE TOOL FOR PLANNING AND CONTROL IN THE BANKING INDUSTRY

CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY Resources are scare both locally and internationally but this is greatly in contrast with the tendency for them to be wasted and underutilized by the human factor involved in the production of goods and services. It is observed that with more and more firms springing up every day in almost all the industry only the fittest of their firms will survive the ...

Read more

CUSTOMERS EXPERIENCE MANAGEMENT AND LOYALTY IN THE BANKING INDUSTRY

CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO STUDY In the business environment today, loyal customers are considered to be the pivot behind the success of many service businesses especially the banking sector of Nigeria; this goes to other organization under the service sector like the insurance, hospitality industry etc. The assumption is that with customer satisfaction; loyalty, retention and profitability will automatically follow. The current thinking is that the relationship between ...

Read more

PERFORMANCE EVALUATION OF NEW PRODUCTS DEVELOPMENT IN THE BANKING INDUSTRY 2005 -2012

ABSTRACT This research studies performance evaluation of new product development in the banking industry from 2005 – 2012. In this research work, the researcher chooses four of the products and measures the extents to which they have been able to satisfy the customers. The products selected are, smart card, international money transfer, and educational scheme and integrated banking network transaction. Data for his research were collected through questionnaires and intervenes ...

Read more

EFFECTIVENESS OF CREDIT MANAGEMENT IN THE BANKING INDUSTRY (A CASE STUDY OF FIRST BANK OF NIGERIA PLC)

TABLE OF CONTENTS Title Page                                                         i Certification                                                     ii Dedication                                                       iii Acknowledgement                                            iv Table of Contents                                             vi Proposal                                                           viii CHAPTER ONE 1.0   Introduction                                             1 Objective of the study 6 Scope of the study 7 Limitation of the study 7 Background of the study 8 Statement of the problem 10 Definition of terms 11 Plans of the study 13 CHAPTER TWO Review of related literature 15 CHAPTER THREE Research methodology 38 ...

Read more

THE RELEVANCE OF MARKETING TO THE BANKING INDUSTRY (A case study of UBA PLC)

                               TABLE OF CONTENTS CERTIFICATION DEDICATION ACKNOWLEDGEMENT TABLE OF CONTENTS   CHAPTER ONE:- INTRODUCTION Background to the study Statement of research problem Aim and objectives of the study Significance of the study Scope of the study Limitation and constrains to the study CHAPTER TWO:- LITERATURE REVIEW Concept of marketing Marketing mix Variables Marketing philosophies Functions of marketing The Evolution of Bank in Nigeria Types of bank Functions of Bank The ...

Read more

PRODUCT MODIFICATION AND ACCEPTABILITY IN THE BANKING INDUSTRY, USING ACCESS BANK PLC AS A CASE STUDY

  TABLE OF CONTENT TITLE PAGE Certification                                                             i Dedication                                                               ii Acknowledgement                                                    iii CHAPTER ONE Introduction 1 Statement of the Problem 4 Research Question 5 Significance of the Study 6 Objective of the Study 6 Hypothesis of the Study 7 Scope of the Study 8 Definition of Terms 8 Organization of the Study 10 CHAPTER TWO 2.1   Literature Review                                             11 2.2   Product Modification and Acceptabilities         14 2.3   Project Processes ...

Read more

EFFECT OF MARKETING RESEARCH ON PRODUCT MODIFICATION AND ACCEPTABILITY IN THE BANKING INDUSTRY (A CASE STUDY OF ACCESS BANK PLC)

CHAPTER ONE 1.1      INTRODUCTION The fact that changes is inevitable in taste; style and desire for new things bring out the underlying factor of the need of continuous research in a product the result of product research is now being used in developing new products and modifying existing ones to ensure that the overall objectives of the organization are achieved. The idea of product modification is to have a competitive ...

Read more

AN ASSESSMENT OF AUDITING PROCEDURE IN THE BANKING INDUSTRY (A CASE STUDY OF KEYSTONE BANK TAIWO BRANCH, ILORIN.)

TABLE OF CONTENTS CHAPTER ONE 1.1   Introduction 1.2   Statement of the problem 1.3   Research Question 1.4   Objective of the study 1.5   Research Hypothesis 1.6   Significance of the study 1.7   Scope of the Study 1.8   Definition of terms 1.9   Plan of the study CHAPTER TWO Literature review CHAPTER THREE RESEARCH METHODOLOGY 3.1   Source of Data 3.2   Population of the study 3.3   Sample Size 3.4   Methods of data collection (Instruments) 3.5   Method ...

Read more

THE EFFECTIVENESS AND RELIABILITY OF INTERNAL CONTROL SYSTEM IN THE BANKING INDUSTRY (A Case Study of Guaranty Trust Bank)

TABLE OF CONTENT Title page Certification Dedication Acknowledgement Table of Content      CHAPTER ONE Introduction Background of the Study Statement of the Study Purpose of the Study Scope and Limitation of the Study The Signification of The Study Organization and Plan of The Study Definitions of Terms  CHAPTER TWO Literature Review Review of Related Control Definition of Internal Control Objective of Internal Control System in Banking Industry Cause and Prevention ...

Read more

AN EVALUATION INTO THE NATURE PROBLEMS AND PROSPECTS OF THE NEW PRODUCTS DEVELOPED IN THE BANKING INDUSTRY 1990 – 2003

AN EVALUATION INTO THE NATURE PROBLEMS AND PROSPECTS OF THE NEW PRODUCTS DEVELOPED IN THE BANKING INDUSTRY 1990 – 2003 (A CASE STUDY OF FIRST BANK PLC, ENUGU) ABSTRACT This research studied the evaluation into the Nature,  problem and prospect of the New product developed in the banking industry from 1990-2003. In this research work, the researcher choosed four of the products and measures the extent to which they have been ...

Read more

CUSTOMERS EXPERIENCE MANAGEMENT AND LOYALTY IN THE BANKING INDUSTRY

CHAPTER ONE 1.0 INTRODUCTION 1.1 BACKGROUND OF STUDY In the business environment today, loyal customers are considered to be the pivot behind the success of many service businesses especially the banking sector of Nigeria; this goes to other organization under the service sector like the insurance, hospitality industry etc. The assumption is that with customer satisfaction; loyalty, retention and profitability will automatically follow. The current thinking is that the relationship ...

Read more

IMPACT OF CREDIT MANAGEMENT IN THE BANKING INDUSTRY

CHAPETR ONE 1.0   INTRODUCTION  1.1        Background of the study 1.2        Statement of problem 1.3        Objective of the study 1.4        Research Hypotheses 1.5        Significance of the study 1.6        Scope and limitation of the study 1.7       Definition of terms 1.8       Organization of the study CHAPTER TWO 2.0   LITERATURE REVIEW   CHAPTER THREE 3.0        Research methodology 3.1    sources of data collection 3.3        Population of the study 3.4        Sampling and sampling distribution 3.5        Validation of research instrument 3.6        Method of data analysis CHAPTER FOUR DATA ...

Read more

EFFECT OF MERGER AND ACQUISITION ON EMPLOYEE MORALE IN THE BANKING INDUSTRY

Abstract The study set out to examine the effect of mergers and acquisitions on employee morale using First City Monument bank, Calabar main branch as a case study. The need for the study arose from the prevalence of information in the branch that indicated low morale and dissatisfaction among the staff due to various corporate restructuring in form of mergers and acquisitions. Among problems investigated in the study are job ...

Read more
Page 2 of 2 1 2