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THE IMPACT OF KNOWLEDGE MANAGEMENT IN THE PERFORMANCE OF COMMERCIAL BANKS IN NIGERIA A CASE STUDY OF GUARANTY TRUST BANK

ABSTRACT The impact of Knowledge Management in the performance of commercial banks can be seen as an integrated approach to achieving organizational goals by placing particular focus on “knowledge”, now considered as the new factor for production. The transfer of knowledge is, in fact, the essence of knowledge management. This  research  work  looked  into  the  impact of knowledge   management   in   performance   of   commercial activities  of Guaranty Trust Bank Plc, how ...

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PERFORMANCE MANAGEMENT IN THE BANKING INDUSTRY (A CASE STUDY OF FIDELITY BANK PLC)

ABSTRACT There is no gain-saying that Performance Management has been a boiling topic, as to ascertain how an organisation is surviving in a fierce competitive environment. Managing issues like performance – a non-concrete element has posed a lot of tasks on managers of industries. This could be seen in the recent conclusion  of  mergers  and  acquisitions,  buy-outs  and  liquidations  of  many banks in Nigeria. Performance management does not only study ...

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THE APPLICATION OF SIX SIGMA STRATEGY IN SELECTED MANUFACTURING AND SERVICE FIRMS IN NIGERIA

ABSTRACT The study investigated the application of six sigma strategy in selected manufacturing and service firms in Nigeria. As the global economy continues to face significant challenges, there is an increasing pressure on organizations to cut  cost  and  reduce  operational defects,  while  maintaining a  high  level  of customer satisfaction. The six sigma strategy, now a popular deployment tool in many organizations world wide was developed as a concept by Motorola ...

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THE PROSPECTS OF TOTAL QUALITY MANAGEMENT IN THE NIGERIA POWER SECTOR

ABSTRACT The dynamic nature of changes in the environment has made organisations, big or small the world over, to turn to “quality” to help them cope with competitive challenges, as they affect tastes and aspirations of consumers. Most organisations have therefore adopted Total Quality Management (TQM) as a way of providing quality products and services to their customers. The Nigeria power sector has been associated with poor quality performance. Therefore, ...

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THE PROSPECTS OF TOTAL QUALITY MANAGEMENT IN THE NIGERIA POWER SECTOR

ABSTRACT The dynamic nature of changes in the environment has made organisations, big or small the world over, to turn to “quality” to help them cope with competitive challenges, as they affect tastes and aspirations of consumers. Most organisations have therefore adopted Total Quality Management (TQM) as a way of providing quality products and services to their customers. The Nigeria power sector has been associated with poor quality performance. Therefore, ...

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STRATEGIC BUSINESS UNITS AND ORGANIZATIONAL PERFORMANCE IN SELECTED MANUFACTURING COMPANIES IN SOUTH-EAST NIGERIA

ABSTRACT This research  Strategic  Business  Units (SBU) and Organizational  performance  in selected  manufacturing  Companies  in  South-East  Nigeria  critically  assessed  the impact  of  Strategic  Business  Units  on  Organizational   Performance  over  time. Strategic management deals with the major and emergent initiatives taken by general managers on behalf of owners, involving the utilization of resources to enhance the performance of firms in their external environment. This study is embarked upon to know why ...

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THE IMPACT OF SUPERVISION ON MANAGEMENT EFFICIENCY ON BANKING INDUSTRY (A CASE STUDY OF UNITED BANK FOR AFRICA (UBA)

ABSTRACT The study is an empirical analysis of the impact of supervision on management efficiency in banking industry. It evaluates the supervision system, objectives and the  way and method by which regulatory authorities carry out supervisory functions in banks. Extensive field survey and library research was carried out and data collected were subjected to thorough analysis. The analysis shows that the control aspects of the supervision are  not  effective  management  ...

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MANAGING PRIVATIZATION FOR ECONOMIC BENEFITS OF NIGERIA (SELECTED STUDIES FROM THE SOUTH EAST ZONE)

ABSTRACT Organizations must keep pace with modern world of enterprises and industry. In the second world, state corporations still account for more than  half  of  the  industrial  output  and  in  far  advanced  third  world, societies   are   being   shaped   by   market   economies.   This   involves privatizing what was once nationalized industries and removing major obstacle  to  trade.  Privatization  when  well  conceived  is  the  process whereby state-owned enterprises are sold to entrepreneurs who ...

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ASSESSMENT OF THE IMPACT OF ICT ON EMPLOYEES IN THE NIGERIAN BANKING SECTOR A STUDY OF FIRST BANK OF NIGERIA PLC ENUGU METROPOLIS

ABSTRACT This research study assesses the impact of ICT on employee in the banking sector with specific reference to First-Bank of Nigeria Plc Enugu metropolis. The researcher tries to ascertain if information, communication and technology (ICT) affects employee job performance, and to formulate recommendations regarding ICT adoption. In  order to  achieve the above  objective, the following research questions were asked: Does ICT have any impact on employee job performance in ...

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BENCHMARKING AS A PERFORMANCE MANAGEMENT STRATEGY IN THE MANUFACTURING INDUSTRY (A CASE STUDY OF THREE MANUFACTURING FIRMS IN ABA ABIA STATE)

ABSTRACT The main aim of this study is to examine benchmarking as a performance management strategy in manufacturing industries. Data were collected from both primary and secondary sources. The major source of primary data  were the respondents randomly selected from three manufacturing industry in Aba, Abia State. The major instrument used in the data collection was questionnaire. The data were presented in tables as frequency distribution and in the analysis, ...

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CORPORATE PLANNING AND STRATEGIC MANAGEMENT IN SMALL AND MEDIUM SCALE ENTERPRISES (SMES) (A STUDY OF DE-PIUDENTCOM AND MULTICOM CONCEPTS NIGERIA LIMITED ENUGU)

ABSTRACT In an unpredictable world nothing remains static for a long time. This is true for business environments. Business organizations are constantly confronted with challenges emanating from the dynamic nature of their operating environments. And,   to   ensure   continued   relevance   and   survival,   strategic   positioning (planning) is of utmost importance. This, of course is achieved through strategic management. However,  strategic  management  cannot  exist  in  isolation.  It  is  corporate planning that form the ...

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THE IMPACT OF CORPORATE GOVERNANCE ON THE NIGERIAN BANKING INDUSTRY

ABSTRACT This study assesses the impact of corporate governance on the Nigerian banking industry. The study specifically examined  the role of corporate governance  in the  Nigeria banking industry;  the relationship  between  its adherence  and growth  in the  banking  industry;  the extent to which fusion of ownership and management affects growth and the extent to which lack  of  enforcement  of  corporate  governance  procedures  affects  growth  in  the  banking industry.  A sample ...

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THE EFFECT OF RISK MANAGEMENT IN THE NIGERIAN BANKING INDUSTRY

ABSTRACT The global phenomenon in the financial service industry is the consolidation of the financial activities towards ensuring financial stability. It is occurring at a rapid pace due to changes in economic environment, which often alter the constraints faced by financial service firms. At the same time, the changes is battling to combat poor risk asset management which has been established by some studies to be the basic cause of ...

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MANAGING THE IMPACT OF CORRUPTION ON QUALITY SERVICE DELIVERY IN THE NIGERIAN PUBLIC SECTOR ORGANIZATIONS

ABSTRACT This project focused on ‘managing the impact of corruption on quality service delivery in the Nigerian public sector organizations’. During the course of the research work some objectives were heave to; identify the course of corruption in public sector organizations, identify the types of corruption prevalent in public sector organizations, determine the role of independent corrupt practice commission (ICPC) on corruption etc. Related literatures were reviewed to give the ...

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AN ASSESSMENT OF THE ECONOMIC EFFECTS OF CATTLE REARER’S ACTIVITIES ON CROP FARMERS IN KOGI STATE NIGERIA

ABSTRACT The study was designed to assess the economic effect of cattle rearers activities on crop farmers in Kogi State. Incidentally, the agricultural sector in Nigeria, particularly in Kogi State, has not been doing so well. Output has failed to keep pace with the rising population pressure. Similar studies have also been carried out on Fulani herdsmen but none addressed the economic effects of  cattle rearers activities on  crop farms ...

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ORGANIZATIONAL POLITICS AND IMPACT ON ORGANIZATIONAL EFFECTIVENESS

ABSTRACT This research works tend to evaluate as well as ascertain the impact of organizational politics on organizational effectiveness. For the purpose of this study, the population was drawn from four non-governmental establishments in Enugu Metropolis, two  manufacturing and two service establishments. Making up a sample size of 288 workers including those in management positions. Information was made available through data collection. This includes primary data  made up of oral ...

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WOMEN IN MANAGEMENT POSITIONS CHALLENGES AND PROSPECTS

ABSTRACT The  aim  of  this  study  is  to  find  out  about  women  in  management positions, challenges and prospects. In the process of this research work, the researcher formulated three research questions, and sample sizes of 50 respondents all randomly selected were used. Questionnaires were used to get the opinion of respondents on the research questions posed by the researcher. In testing the opinion of the respondents, the researcher discovered that ...

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ASSESSMENT OF MANPOWER TRAINING AND DEVELOPMENT IN THE NIGERIAN CONSTRUCTION INDUSTRY

ABSTRACT This study attempts to assess the manpower training and development in Nigerian construction industry with particular reference to some selected construction industry in Nigeria. To achieve this objective, related literature was assembled, reviewed and questionnaire designed based on judgement and sampling techniques were administered. For the purpose of this study the sample size was two hundred staffs while one hundred and ninety are respondents. The hypothesis were formulated, tested ...

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EFFECTS OF INNOVATION ON COMPETITIVE ADVANTAGE OF SOME SELECTED MANUFACTURING FIRMS IN SOUTH EASTNIGERIA

ABSTRACT This study investigated “The effect of innovation on competitive advantage of selected Manufacturing Firm in South East Nigeria”. The study sought to ascertain the extent to which technology advancement affects productivity, establish how process innovation affects product life cycle, assess the extent to which promotional strategy affects sales growth, determine how patent right affects organizational creativity, examine how product redesign affects customers brand loyalty.   The study adopted survey research ...

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ENTREPRENEURIAL CHALLENGES IN THE ESTABLISHMENT OF SMALL- SCALE INDUSTRIES IN ENUGU URBAN

ABSTRACT The study was done to ascertain the entrepreneurial challenges in the establishment of small – scale industries in Enugu Urban. The aim was to determine the extent to which commercial banks and other financial institutions have out loans to small-scale entrepreneurs. Information was collected through (a) Questionnaires (b) Library reviews (c)Personal Observation. A total of four hundred questionnaires were distributed and two hundred and fifty collected back from five ...

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