Download Tag: THE NIGERIAN INSURANCE INDUSTRY

CHAPTER ONE INTRODUCTION 1.1  BACKGROUND TO THE STUDY The role of motivation on the productivity of employees in any organization cannot be overemphasized. Now, research on the subject of motivation has advanced greatly in western countries; this cannot be said for developing economies like Nigeria (Ituma et al, 2011). The goal of employee motivation is to achieve organizations goals through employee creativity. Since one of the organization’s goals is customer satisfaction, ...

CHAPTER ONE INTRODUCTION 1.1     BACKGROUND TO THE STUDY From time immemorial, information has always played a prominent role in human life but the emergence of social progress and the vigorous development in science and technology has immeasurably increased the role of information in every facet of human endeavour. The rapid expansion of a mass of diversified information has born the term “information explosion” and gave rise to a scientific approach in ...

CHAPTER ONE INTRODUCTION 1.1  BACKGROUND TO THE STUDY In today’s economy, the financial services industry that insurance belongs is exposed to increasing performance pressures and competitive forces (Goergen, 2001). Modern media, such as the internet, have created new challenges for this industry (Fuchs, 2001). New business concepts, a change in client sophistication and an increasing number of new competitors entering into the market, such as independent financial consultants, have changed ...