Download Tag: THE INSURANCE INDUSTRY IN NIGERIA

ABSTRACT This project is divided into different stages for ease of references of simplification of analysis which goes as follows: The introduction of mergers and acquisition, the background of the study which state the different problems that brought about mergers and acquisition which are the inability to settle claims, bad eggs in the industry, inability to bring up better services and innovative ideas that can enable the industry grow. Insurance ...

CHAPTER ONE INTRODUCTION 1.1       Background to the study Insurance businesses are today much more concerned about the effect of competition than they were a few years ago. They must react to the competitive threats not only from local source but also from regional, national and international source; likewise they must seek to explore all opportunities that are available in the immediate, national and Global environment. Deregulation has also increased competitive ...

ABSTRACT Today, there is a fierce competition in the insurance industry in Nigeria, and one of the key issues is the company‟s ability to practice effective Customer Relationship Management to achieve customer satisfaction in order to retain its existing customers and look for more. The subject of Customer Relationship Management, Customer Satisfaction and Customer Retention has become a global issue. The study sought to examine the effect of customer relationship ...