Download Tag: THE IMPACT OF AUTOMATED TELLER MACHINE (ATM)


THE IMPACT OF AUTOMATED TELLER MACHINE (ATM) ON CUSTOMER SATISFACTION IN BANKS

CHAPTER ONE INTRODUCTION 1.1    BACKGROUND TO THE STUDY Automated Teller Machines (ATM) are devices used by bank customers to process account transactions. Typically, a user inserts into the ATM a special plastic card that is encoded with information on a magnetic strip. The strip contains an identification code that is transmitted to the bank’s central computer by modem. To prevent unauthorized transactions, a personal identification number (PIN) must also be used ...

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THE IMPACT OF AUTOMATED TELLER MACHINE (ATM) IN BANKS SERVICE DELIVERY IN NIGERIA BANKING INDUSTRY (A CASE STUDY OF UNION BANK PLC)

TABLE OF CONTENTS Title page Certification Dedication Acknowledgement Abstract Table of contents CHAPTER ONE:-INTRODUCTION Background of the Study Statement of Research Problem Objective of Study Scopes and Limitation of the Study Research Methodology Statement of Research Hypothesis Significant of the Study Plans and Organization of the Study  CHAPTER TWO:-LITERATURE REVIEW Literature Review Features of ATM Operation of Automated Teller Machine Role of Interswitch in Automated Teller Machine Development Reasons for ...

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