THE CHANGING ROLES OF THE SECRETARY IN THE ICT ERA PROBLEMS AND PROSPECTS
ABSTRACT The secretary occupies a sensitive position of an organization and organizes the vital elements needed for an efficient and effective service operation. The Information Communication Technology (ICT) is a contemporary force that is earnestly driving the future of administrative works viz a viz secretarial tasks. This study was therefore undertaken to examine the contemporary changing roles of the secretary in the ICT era with special reference to the ...
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