THE ROLE SECRETARIES TOOL FOR ENHANCING THE QUALITY OF SERVICE RENDERED BY GOVERNMENT ESTABLISHMENT
ABSTRACT This study was intended to examine the role secretaries tool for enhancing the quality of service rendered by government establishment in Ebonyi State Ministries. This study was guided by the following objectives; to examine the factors militating against the effective performance of the secretaries’ function in any organization, to examine the extent to which facilities needed by the secretaries in the organization are adequate and to ascertain the role played ...
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