SOCIAL MEDIA USE AS A DETERMINANT OF KNOWLEDGE SHARING PRACTICES AND SERVICE DELIVERY BY LIBRARIANS IN TERTIARY INSTITUTIONS IN LAGOS STATE, NIGERIA
ABSTRACT The proliferation of information and communication technology has had a significant influence on knowledge sharing practices and service delivery in organizations. This has raised the consciousness of libraries to adopt the use of social media for the exchange of knowledge and to improve library services. Studies have indicated that knowledge sharing practices are not fully integrated in most libraries while there seems to be lowprovision of a technology enhanced ...
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