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EMOTIONAL INTELLIGENCE AND EMOTIONAL LABOUR AS DETERMINANT OF ORGANIZATIONAL COMMITMENT AMONG PUBLIC SERVANTS

CHAPTER ONE INTRODUCTION  Background of the study The Workplace is an environment for upgrading, improving and reforming the traits related to emotional intelligence competencies such as perception and control of emotions. Emotional intelligence is an important forecaster of key organizational outcomes including job satisfaction, organizational commitment among civil servants. A person who is able to understand and is aware of one's own feelings, and controls stress, negative emotions, and feeling ...

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EMOTIONAL INTELLIGENCE AND EMOTIONAL LABOUR AS DETERMINANT OF ORGANIZATIONAL COMMITMENT AMONG PUBLIC SERVANTS

CHAPTER ONE INTRODUCTION   Background of the study The Workplace is an environment for upgrading, improving and reforming the traits related to emotional intelligence competencies such as perception and control of emotions. Emotional intelligence is an important forecaster of key organizational outcomes including job satisfaction, organizational commitment among civil servants. A person who is able to understand and is aware of one's own feelings, and controls stress, negative emotions, and ...

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THE EFFECTS OF MOTIVATION ON PERFORMANCE AMONG PUBLIC SERVANTS IN EDO STATE

CHAPTER ONE INTRODUCTION 1.1     BACKGROUND OF STUDY In Nigeria today, we are faced with the problem of economic set back resulting from world-wide economic recession and the level of input into anything to produce an output. Basically, some of the silent issue of any organisation globally is motivation it private or public organisation. The human factor of any organisation cannot be over emphasized. Without doubt, people are the pivot of ...

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THE EFFECT OF JOB SATISFACTION ON WORKERS PERFORMANCE AMONG PUBLIC SERVANTS IN EDO STATE

CHAPTER ONE INTRODUCTION BACKGROUND OF THE STUDY In Nigeria today, we are faced with the problem of economic set back resulting from world wide economic recession and the level of input into any thing to produce an output. Basically, some of the silent issue of any organisation globally is job satisfaction in private or public organisation the human factors of any organisation cannot be over emphasized without doubt. People are ...

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