Download Tag: ONLINE COMPLAINT MANAGEMENT SYSTEM

ABSTRACT The research work “design and implementation of a complaint management system.Our system has the facility to register every customer and store their detail in database, each customer is given a unique ID after registration to access is own portal to lodge in His/Her complain. The Admin is task with allocating these complain to appropriate personnel to handle them.This research work was carried out as a means to solve the ...

CHAPTER ONE 1.1 INTRODUCTION BACKGROUND TO THE STUDY Establishments like IT firm, school, hospitals, government secretarial, financial institutions etc. which have large numbers of customers or client received enormous amount of complaints per day, and these complain has to be documented and filed for access and stored for future reference. A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, or dispute ...