THE NEED FOR IMPROVED CUSTOMER SERVICES IN THE BANKING INDUSTRY
CHAPTER ONE INTRODUCTION The objective of the chapter is to emphasis on the need for improved customer service in the banking industry with special referenced to Union Bank of Nigeria PLC 1.1 BACK GROUND OF THE STUDY Financial assets we all know the necessary prerequisites for nay meaningful economic development of any nation. This is so because the entire would economy today revolves round business while business revolves round finance. ...
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