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ABSTRACT This study examined customer satisfaction with insurance services, their level of awareness and factors affecting the patronage of insurance services in Nigeria. Four hundred questionnaires were administered, from which three hundred usable questionnaires were retrieved from our respondents. Tables, simple percentage and mean, regression, chi-square, AnovaTable and t-statistics were used for data analysis. The result of the study indicated that lack of trust and confidence among others affect the ...

CHAPTER ONE INTRODUCTION BACKGROUND TO THE STUDY Banking operation in Nigeria has gone through very dramatic changes within this decade. The bank has grown beyond optimistic expectations. Over the period, the number of banks expanded five fold, the variety of banks increased, banking operation were substantially deregulated, competition increased and bank were forced to be more innovative and service oriented. This has made the researcher to go in for the ...

ABSTRACT The primary purpose of this study is to ascertain the effects of corruption in the Nigerian public service. The survey method of descriptive research was used for the study. The main instrument used in data collection for the study was a questionnaire and its responses were detailed in frequency tables and percentage which was used to analyse the data. The result of the analysis and interpretation revealed that bureaucracy ...