Download Tag: BANK CUSTOMER RELATIONSHIPS

Abstract This study was on the impact of staff customer relationships on organizational image. Three objectives were raised which included:  To study the contributions of staff customer relationship on organizational image UBA Plc, to understand the strategies used by the management of UBA Plc for staff customer relationship in protecting their organizational image and to examine the prevalence of staff customer relationship on organizational image of UBA Plc. A total ...

ABSTRACT The major problem that has been working against the good Banker – customer relationship in the bank is that of rather lax attitude of the Bank staff of the bank. This is as reflected in the behaviour our of bank cashier to the customers of their employers, it is almost daily. Occurrence to her abuses flowing from bank staff to their customers and vice – versa over the protracted ...