AN ASSESSMENT OF CUSTOMER SERVICE IN FINANCIAL INSTITUTION
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY The origin of banking in Nigeria date back to the days of goldsmith in Venice and up till today personal services is still the main of banks output for her customers.Services is the central banks motto in the distribution of its various production packages and marketing strategy implementation. It is also the bulwark of the industry in the fact of stringent government ...
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