ORGANIZATIONAL APPROACH TO TOTAL QUALITY MANAGEMENT IN NIGERIA A STUDY OF UNITED BANK FOR AFRICA PLC
ABSTRACT This research study on "Organizational Approach to Total Quality Management in Nigeria: A study of United Bank for Africa Plc is an attempt to examine how different business organizations approach the concept of Total Quality Management with special reference to United Bank for Africa Plc. The study also examines the level of awareness and implementation of the concept in Nigeria. The level of implementation and rate of success of ...
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