Download Tag: HOTEL INDUSTRY


AN EVALUATION OF GREEN HUMAN RESOURCES AND EMPLOYEES’ BEHAVIOR IN THE HOTEL INDUSTRY

Abstract This study was on an evaluation of green human resources and employees’ behavior in the hotel industry. Three objectives were raised which included: Ascertain the impact of GHRM on employees’ behaviour towards organizational environmental sustainability, ascertain the impact of GHRM on employees environmentally friendly behavior and ascertain impact of GHRM on employees’ behaviour towards organizational environmental culture. A total of 77 responses were received and validated from the enrolled ...

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CUSTOMER BILLING SYSTEM FOR HOTEL INDUSTRY, A CASE STUDY OF FOUR POINTS BY SHERATON, IKOT EKPENE

CHAPTER ONE INTRODUCTION Introduction Billing is a financial accounting concept for business organizations such as hotel industry to bill their customers for services rendered and the billing report is utilized by management to know the income generated. Hotel billing record system is used to capture the bill record of customers to come up with a total amount to be paid by the customer. The information is saved to a database ...

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AN EVALUATION OF THE INTERNAL CONTROL SYSTEM IN HOTEL INDUSTRY

ABSTRACT This project was carried out with the sole aim of studying and evaluating the internal control system in the hotel industry The project has three chapter: chapter one is introduction , statement of problem, research objective, significant of study, limitation study, definition of term Chapter two: review of related literature division of internal control, fundamental practical application. The internal control process, behaviour consideration, non profit control Chapter three: summary ...

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MARKETING PRACTICES AND CONSUMER SATISFACTION IN THE HOTEL INDUSTRY (A CASE STUDY OF ABIA HOTEL LTD. UMUAHIA

ABSTRACT If management is to maximize customer satisfaction and resulting profits. It must recognize that components of satisfaction are of varying degrees of importance to the consumer. Also it must realize that these same factors huge wide variations in cost although they provide different levels of satisfaction. Consequently, management should adopt a marketing mix policy that will provide satisfaction and at the same time make profit. To do this, management ...

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