THE ROLE OF PUBLIC RELATIONS IN ENHANCING CUSTOMERS’ SATISFACTION
Abstract This study is aimed at pointing out the function of Public relations officer in customer’s satisfaction in Nigeria Airways Enugu. The data for this study were collected through questionnaire. Thereafter the data collected were analyzed using chi – square method which served to out qualitative characterizes. In the data into numerical form and relationships. The research finding the essentials of public relations officer in an establishment. The effect of ...
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