DESIGN AND IMPLEMENTATION OF COMPLAINT MANAGEMENT SYSTEM A CASE STUDY OF FEDERAL UNIVERSITY OF TECHNOLOGY, MINNA
TABLE OF CONTENTS PAGE Cover page I Title page Ii Declaration Iii Certification Iv Dedication V Acknowledgement Vi Abstract vii Table of content viii List of figures Xi List of tables Xii CHAPTER ONE: INTRODUCTION 1.1 Background of the Study 1 1.2 Statement of the Problem 2 1.3 Aim and Objectives of the Study 3 1.4 Significant of Study 3 1.5 Scope of the Study 4 ...
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