Download Tag: CONSUMER PROTECTION

ABSTRACT   Consumer protection seeks to promote a fair,accessible and sustainable market place for consumer products and services.In the telecommunications sector which is the focus of this work,consumers experience problems in different areas such as poor quality of service that has resulted in increased dropped calls,unsolicited text messages,credit depletions and poor Internet connectivity,among  others. The licensing, privatisation and liberalisation of telecommunications companies in Nigeria heralded full competition in which the ...

CHAPTER ONE   INTRODUCTION 1.1     BACKGROUND OF STUDY           Consumer protection is more and more becoming a topical issue in this country.   Consumers in Nigeria is constantly abused but had permanently remained unresponsive to various forms of trade malpractices distributed by sellers/producers. The efficiency of marketing as a cannel of commitment to the consumer, as time goes on, it will depend largely on the extent it succeeds in enhancing the ...