Download Tag: BANKING ENVIRONMENT


BANK-CUSTOMER’S RELATIONSHIP IN A CONSOLIDATED BANKING ENVIRONMENT

ABSTRACT The work tries to evaluate the relationship between banks staff and customers in the post consolidated banking era in Nigeria using some selected commercial banks sample for the study. In order to carry out this study primary and secondary method of data collection were employed by the researcher. The primary data were collected through structured questionnaire distributed to 55 randomly selected management staff of the sampled banks. Tables and ...

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IMPACT OF TRAINING ON THE EFFECTIVENESS OF SECRETARIES IN BANKING ENVIRONMENT

Abstract This research project titled impact of training on the effectiveness of secretaries was carried out using First Bank Nigeria Plc Challenge, Ibadan as a case study. Top executives and practicing secretaries were used to gather information on the above topic. Questionnaires and interview were the methodology adopted. It was discovered that training played a major impact on the job performance of secretaries, but it was not in isolation as ...

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