BANK-CUSTOMER’S RELATIONSHIP IN A CONSOLIDATED BANKING ENVIRONMENT
ABSTRACT The work tries to evaluate the relationship between banks staff and customers in the post consolidated banking era in Nigeria using some selected commercial banks sample for the study. In order to carry out this study primary and secondary method of data collection were employed by the researcher. The primary data were collected through structured questionnaire distributed to 55 randomly selected management staff of the sampled banks. Tables and ...
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